Under normal circumstances, stock models are delivered in 1-12 business days and custom orders are typically delivered in 3-6 weeks; however, the time frame will largely depend on the current sales volume at the time of your purchase. Ask your dealer for current time frames.

Here are several things you will need to prepare for prior to building delivery:

1. The delivery personnel need at least 2’ of clearance more than the building width on any straight areas and at least double the building width in any area where a turn must be made. The longer your building is the more area they will need to complete a turn. Picture a semi-tractor/trailer making a turn at a corner. Overhead clearance will need to be approximately 13’.
2. Low hanging branches and other obstructions need to be cleared prior to the delivery date.
3. If the delivery personnel need to cross other people’s property, please have the proper written permissions in place prior to your delivery date.
4. Clean up and dispose of any pet refuse in and around the delivery area. The delivery personnel would rather not find any surprises while setting the building for you.

The building site needs to be relatively level, so here are some options for preparing the area:

1. Level Concrete Pad – This is the ultimate choice, however, probably the most expensive.
2. Level Gravel Pad – This is a good choice and highly recommended. This will give you a nice level area to set your building as well as allow for drainage in and around your building. The gravel surface where the building sets on needs to be 2 ft. larger than building. (12’x20’ building needs 14’x22’ pad surface area)
3. Concrete Pavers – These are a good option if a concrete or gravel pad is not fitting into your budget. We recommend using the 2” x 8” x 16” concrete pavers.

Here are some formulas to help calculate the number of pavers needed:

(8” of slope or less = Width x Length x .10) or (8” – 12” of slope = Wid th x Length x .15)

These formulas will give you an approximate number of pavers needed. Every site will vary, so please ask your dealer if you have any questions on the amount needed.

Over 12” of slope – We recommend that you have the site excavated and leveled.

Building permits, zoning requirements, and code restraints are the customer’s responsibility and need to be addressed prior to building delivery.

If you are unsure what the requirements are in your area, we recommend checking with the local authorities.

Building permits, zoning requirements, and code restraints are the customer’s responsibility and need to be addressed prior to building delivery.

If you are unsure what the requirements are in your area, we recommend checking with the local authorities.

Mosaic Furniture chairs are weight tested up to 400 lbs, although many products can withstand much more.

The rich finish colors come directly from the polyethylene plastic material not a coating. Each PolyTuf™ premium lumber furniture is UV-Stabilized for lasting color retention. Sunbrella® fabrics are woven with long-lasting strength and are built with UV protection with fade resistance.

We do not recommend painting your Mosaic Furniture as this will void the warranty.

PolyTuf™ premium lumber should not be sanded as it will scratch the surface of the material and void the warranty.

Yes, our all-weather material is built to withstand all four seasons and a range of climates. However, covering your furniture will make seasonal cleaning easier and prolong the life of your Mosaic Furniture.

Learn more about our Care & Maintenance Tips.

Yes. For details, see the full warranty here.

All Mosaic Fabrics are: Woven, 100% Sunbrella® Acrylic, Non-PFOA Water & Stain Repellent.

No. Your Mosaic Furniture will be delivered to you fully assembled and ready to implement into your outdoor living space.